Terms & Privacy

Last updated October 2026

The English version of this document prevails over translations.

Terms and Conditions

These Terms and Conditions (“Terms”) are a binding agreement between you and FLIP, the operator of this app, a company incorporated in Hong Kong (“FLIP”, “we”, “us”). By creating an account, purchasing FLIP Coins, unlocking a route, posting content, or otherwise using the service, you agree to these Terms. If you do not agree, do not use FLIP.

1. Eligibility and accounts. You must be at least 18 years old, or the age of majority in your country of residence, to make purchases. Users aged 13–17 may use FLIP only with the consent and supervision of a parent or guardian, who accepts these Terms on their behalf and is responsible for their use, purchases, and safety. FLIP is not directed to children under 13. Your account is personal and non-transferable; you are responsible for your credentials and all activity under your account. Guest sessions are for evaluation only — guest data may be deleted at any time and may not be recoverable. We may suspend or terminate accounts for breach of these Terms, fraud (including location spoofing or refund abuse), or conduct that creates risk for FLIP, other users, or third parties.

2. The service. FLIP is a platform where independent creators publish location-based walking routes made of real-world stops and digital content. FLIP is a platform, not a tour operator, travel agent, or guide. Except for content labelled as FLIP Originals or editorial articles, route content is created by independent creators. FLIP does not verify the physical safety, legality, accessibility, or accuracy of any route or stop, and moderation review is not such verification or an endorsement. Routes describe real places that change without notice; all content is provided for guidance and entertainment only and may be inaccurate, outdated, or incomplete at any time.

3. International use and local laws. FLIP is operated from Hong Kong, but routes may be located anywhere in the world. When you walk a route you are physically present in a real jurisdiction, and you alone are responsible for complying with all laws, regulations, and customs of the place where you actually are — including traffic and pedestrian rules, trespass and land-access laws, photography and filming restrictions, rules of parks and protected areas, and local public-order rules. FLIP does not warrant that any route or stop is legal, permitted, safe, or accessible where it is located; availability in the app is not a representation that visiting is lawful for you. If you are travelling, you are solely responsible for your own travel arrangements and legal status: visas, insurance, health requirements, and official travel advisories. We may geo-restrict, modify, or remove routes or features in particular territories at any time to comply with local law. Nothing in these Terms limits mandatory consumer-protection rights of your country of residence that cannot be waived by contract; those rights apply to you notwithstanding anything else here.

4. Physical activity, safety, and assumption of risk. Walking a route is a physical, outdoor activity in places FLIP does not control. Risks include vehicle traffic, uneven or hazardous terrain, weather, crime, wildlife, closures, crowds, and your own health condition. You participate entirely at your own risk and assume all risks arising from following a route, in any country. You agree to obey all traffic laws and signage, remain aware of your surroundings, never interact with the app while crossing roads, cycling, or driving, stay out of private property and restricted or dangerous areas even if content appears to direct you there, assess your own fitness and conditions, and supervise any minors walking with you. Route metadata (difficulty, duration, accessibility) is creator-set and indicative only. GPS, maps, and directions may be inaccurate; navigation decisions are yours. To the maximum extent permitted by law, FLIP is not liable for personal injury, death, property damage, or fines arising from your participation in a route or presence at any location, whether or not route content was inaccurate.

5. FLIP Coins. Coins are a limited, revocable, non-transferable licence to access features within FLIP. Coins are not money, have no cash value in any currency, are not property, cannot be exchanged for cash or transferred outside the service, and cannot be sold or traded between users except through in-app features we provide (such as gifting). Coins are bought as packs through the App Store or Google Play, or earned through in-app rewards. Purchased (base) coins never expire; bonus and reward coins expire approximately 12 months after they are granted and are spent first. Expired coins are forfeited without compensation. All coin purchases are final; pack refunds are governed by Apple and Google policies and any non-waivable local rights. Where law grants a withdrawal (“cooling-off”) right for digital content, you consent to immediate delivery of coins, which may end that right once coins are credited, to the extent that law permits. If a pack purchase is refunded or charged back, the corresponding coins (including bonuses) are removed; coins already spent become a negative balance that blocks further unlocks until covered. We may change coin pricing, pack contents, bonuses, earning rates, tier benefits, and expiry rules prospectively at any time. On account termination, unused coins are forfeited except where law requires otherwise.

6. Route unlocks, gifts, group unlocks, and tips. Unlocking a route grants a personal, non-transferable, non-exclusive, revocable licence to access its content within FLIP; you do not acquire ownership of any content. Each unlock covers one walk, and it is used once you open the walk’s first stop. An unlock you have not used does not expire, except that a route unlocked with a shop pass is available only while the pass lasts. A walk closes 24 hours after you start it, or earlier when you open or skip the last stop or choose “End walk”. If a walk closes before you open any stop, the unlock stays unused and you can start again. Stops open in route order, and any you have not reached when the walk closes count as skipped. For two hours after a walk closes you can reopen the stops you visited; after that the route’s content locks again, and walking it again needs a new unlock. Your records, achievements, photos, and guestbook entries remain. Once used, an unlock is final — no refunds for change of mind, partial completion, weather, travel plan changes, closures of individual stops, or dissatisfaction, except as set out in section 7 or required by law. Gifts are delivered by redemption code; the sender may cancel an unclaimed gift within 14 days for a coin refund, and claimed gifts are final. Codes act as bearer instruments inside the app — protect them. Group unlocks cover the buyer plus a stated number of companions via invite code; unused companion slots are not refunded. Tips are voluntary, final, and non-refundable; a tip is a payment of coins to FLIP, of which FLIP remits a share to the creator under our then-current schedule.

7. Withdrawn routes and content changes. A route may be withdrawn at any time by its creator or by FLIP, including immediately and without notice for safety, legal, or policy reasons. If its creator withdraws a route you unlocked before you have opened any of its stops, your unlock is cancelled and the full coin price you paid is automatically returned to your balance. If you have already opened a stop, your unlock has been used: there is no refund, but you can keep walking until your walk closes. If FLIP removes a route for safety, legal, or policy reasons, every unlock whose walk has not closed is cancelled and refunded, including walks part-way through. Refunded coins keep the same expiry as the coins you spent (and at least 30 days from the refund). This coin refund is your sole and exclusive remedy for a withdrawn route, except for non-waivable local rights. Walks that have already closed are never affected: your records, achievements, and photos remain. Creators may correct content or retire individual stops (for example where a location closes); retired stops never block completion. If so many stops are retired that a route is materially reduced, it is withdrawn automatically and the rules above apply.

8. FLIP+ subscription. FLIP+ is an auto-renewing monthly subscription purchased through Apple or Google. It renews automatically each month at the then-current local price until you cancel in your app store account settings; deleting the app does not cancel it. Benefits are as described in-app and may change prospectively; monthly coins granted under FLIP+ are subject to section 5. Cancellation stops future renewals and does not refund the current period; refunds are governed by Apple/Google policies and any non-waivable local rights.

9. Rewards and promotions. Streaks, achievements, passes, events, daily claims, cashback tiers, and similar mechanics are discretionary promotional features, not earned compensation. We may modify, suspend, or discontinue them at any time, and unclaimed rewards may be forfeited. Rewards obtained through bugs, automation, location spoofing, or abuse may be revoked and the account penalized or terminated.

10. Your content. “User Content” is anything you submit: photos, walker moments, stop notes, guestbook entries, reviews, story pins, reactions, and profile content. You keep ownership, and you grant FLIP a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, reproduce, adapt, translate, publish, display, distribute, and promote your User Content in connection with operating, improving, and marketing the service, including to train, fine-tune, and evaluate machine-learning and artificial-intelligence models that improve FLIP. After deletion this licence ends for new uses, except that content already delivered to other users survives as needed to honour their access and records, backup copies persist for a reasonable period, we may retain content for legal compliance, and models already trained are not affected. For everything you upload, you promise that you own it or have the rights to it; it infringes no one’s copyright, trademark, privacy, or other rights; identifiable people consented to being captured; it was captured lawfully under the laws of the place where it was taken; and it is not deceptive, defamatory, obscene, hateful, or unlawful. Everything you publish must also meet the Community Guidelines below, which form part of these Terms. We may review, reject, remove, edit, geo-restrict, or restrict any User Content at any time, for any reason, without notice or liability. Report content in-app; rights holders may send infringement notices to admin@flipthecity.tech.

11. Prohibited conduct. You must not: falsify your location by any means to unlock stops, earn rewards, or trigger completions; use bots or automation; resell, share, or commercially exploit routes, coins, codes, or accounts; scrape or extract route content, including to republish walking tours elsewhere; circumvent payment, entitlement, or moderation systems; abuse refund processes; harass, stalk, or endanger other users or creators; upload malware or interfere with the service; misrepresent affiliation with FLIP or misuse our marks or verification badges; use the app while operating a vehicle; or use FLIP for any purpose unlawful in Hong Kong or wherever you are using it. We may detect and enforce against violations through technical measures, including server-side location validation.

12. FLIP’s intellectual property. The service — software, design, trademarks, the FLIP name and logo, editorial articles, FLIP Originals, curation, rankings, and databases — is owned by FLIP or its licensors. Routes published by creators belong to those creators, as set out in the Creator Terms; FLIP holds the licence described there. Except for the limited licences expressly granted, no rights transfer to you. Feedback you send may be used freely without obligation.

13. Privacy and location. The Privacy Policy below forms part of these Terms. FLIP requires location access to function; you acknowledge that stop-unlock events — including the coordinates and GPS accuracy at the moment of unlock — and walk records (when each stop was opened or skipped, distance, time on route, and, where you allow it, step count) are recorded server-side for entitlement integrity, anti-fraud, and product improvement. Your data may be processed and stored outside the country you are in, including in Hong Kong and our providers’ hosting regions.

14. Disclaimers and limitation of liability. THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT ROUTE CONTENT IS ACCURATE, SAFE, CURRENT, OR LAWFUL TO FOLLOW IN ANY PARTICULAR JURISDICTION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIP AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITY; PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR FINES ARISING FROM YOUR PARTICIPATION IN ANY ROUTE OR PRESENCE AT ANY LOCATION IN ANY COUNTRY; ACTS OR OMISSIONS OF CREATORS OR OTHER USERS; OR LOSS OF COINS, ENTITLEMENTS, REWARDS, OR PROGRESS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIP’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID TO FLIP IN THE 12 MONTHS BEFORE THE CLAIM AROSE AND HK$800. Nothing here excludes liability that cannot be excluded under applicable law, including under Hong Kong’s Control of Exemption Clauses Ordinance (Cap. 71) for death or personal injury caused by our negligence, or non-waivable rights under section 3.

15. Indemnification. You will indemnify, defend, and hold harmless FLIP and its officers, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising from your User Content, your breach of these Terms, your violation of any law of any jurisdiction or of third-party rights, or your participation in any route or physical activity connected to the service.

16. App store terms. Purchases are processed by Apple or Google under their terms; FLIP never stores your card details. For iOS users: these Terms are between you and FLIP, not Apple; Apple has no obligation to provide support or handle claims relating to the app, and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.

17. Changes, suspension, and termination. We may modify these Terms at any time; material changes are notified in-app with the “Last updated” date revised, and continued use after the effective date is acceptance. We may modify, suspend, geo-restrict, or discontinue any part of the service at any time, and may require you to install an app update before you can keep using some or all of it. If we permanently discontinue FLIP we will give reasonable advance notice where practicable; unused coins and entitlements at shutdown are forfeited except where a refund is required by law. You may delete your account in-app at any time; deletion is permanent and forfeits coins, entitlements, progress, and unpaid creator earnings below any payout threshold, except where law requires otherwise.

18. Governing law and disputes. These Terms are governed by the laws of the Hong Kong Special Administrative Region, subject always to section 3’s preservation of your mandatory local consumer rights. Disputes are subject to the exclusive jurisdiction of the courts of Hong Kong, except where the mandatory law of your country of residence entitles you to your local courts. Where permitted by law, disputes must be brought individually and within one year after the cause of action arises.

19. General. These Terms (with the Community Guidelines, Creator Terms, and Privacy Policy) are the entire agreement. If a provision is invalid, the rest survive. No waiver by inaction. You may not assign these Terms; we may. Neither party is liable for events beyond reasonable control. The English version prevails over translations. Sections that by nature survive termination (5, 6, 10, 12, 14, 15, 18) survive.

Community Guidelines

These Guidelines apply to everyone on FLIP — walkers and creators alike — and to everything you publish: routes and stops, story pins, posts and photos, reviews, guestbook and journal entries, comments, and your profile. They form part of these Terms. Moderators apply them when reviewing a submitted route and when acting on a report, and the reason you are given for a rejection or removal points back to the rule below that was broken.

1. What belongs here. FLIP is for first-hand knowledge of real places: the corner you pass every day, the history nobody wrote down, the shop that has been there for forty years. Write in your own voice, about places you actually know, and say something a search engine cannot. Content that is accurate, specific, and generous to the reader is what we publish and promote.

2. Treat people well. Do not harass, threaten, bully, impersonate, or stalk anyone — on FLIP or using anything you found here. No hate speech, and no content that attacks or demeans people for who they are, including on the basis of race, ethnicity, nationality, religion, disability, age, sex, gender identity, or sexual orientation. No sexual content and no gratuitous violence. Content that sexualises a minor is removed immediately, the account is terminated without appeal, and we report it to the authorities.

3. Respect the people in your photos and stories. Photograph and write about people with their agreement, and take down what someone reasonably asks you to take down. Never publish private information — a home address, phone number, workplace, identity document, or anyone's live location — whether or not it is yours to share. Filming and photographing people is regulated differently in every country: your content must have been captured lawfully where you took it, and you are responsible for knowing what that means there.

4. Never put a walker in danger. A route must not send anyone onto private property, into a closed or restricted area, onto railway tracks, into tunnels, onto rooftops, into construction sites or waterways, or across a road anywhere but a legal crossing. Every stop must be somewhere a member of the public can lawfully and safely stand, at the times the route suggests walking it. Safety is the one thing we never weigh against quality: a route that puts someone at risk is rejected however good the writing is.

5. Publish only what is yours. Text, photographs, audio, and video must be your own or licensed for this use. Do not copy another creator's route, lift text from a guidebook, blog, or museum panel, or use images you found online. Do not misuse someone's trademark, and do not imply that a business, museum, or authority endorses your route when it does not. Keep the credits on licensed material, including photographs FLIP sources for your route. Rights holders can send infringement notices to admin@flipthecity.tech.

6. No spam, no gaming the system. We remove repetitive or off-topic posting, undisclosed advertising, affiliate links, and content whose real purpose is to move people to another service. Do not run multiple accounts to promote your own work, trade or buy follows, or manipulate reviews, reactions, or discovery ranking. Reviews must describe a walk you actually did. Nothing may be used to falsify a location, unlock a stop you are not standing at, or claim a reward you did not earn.

7. What a route needs before it is published. Every stop needs real content — photos, text, or audio — not a placeholder. Route information must be accurate and match what a walker will find. Stops must be correctly pinned, and there must be enough of them to justify the walk. Imagery, including the cover image, must be clear and yours. The price must be proportionate to the content, and the theme must match the route. A submission that misses any of these is sent back with the specific area to fix; it is not a judgement of your writing.

8. Reporting and blocking. Every post, pin, review, profile, and route can be reported from its own menu, and you can block anyone from their profile. Reports are confidential — the person you report is never told who reported them. Blocking hides you from each other and removes their content from your feeds. Report anything that breaks these Guidelines rather than replying to it; if someone is in immediate danger, contact the local emergency services first.

9. What happens when these Guidelines are broken. Depending on what happened and what came before it, we may remove the content, reject a submission with a reason you can act on, unpublish a live route (every walker whose walk has not closed is refunded in coins, as section 7 of the Terms sets out), restrict creator tools or posting, or suspend or terminate the account. Coins, rewards, and earnings obtained through prohibited conduct are revoked. Anything involving danger to a person, sexual content involving minors, or illegal activity is actioned immediately, without warning, and may be referred to law enforcement.

10. If you think we got it wrong. Write to admin@flipthecity.tech within 30 days with what was removed or rejected and why you disagree. A reviewer who was not involved in the original decision will look at it again, and we will tell you the outcome. Restoring content is at our discretion, and nothing in this paragraph limits our right under these Terms to remove content or end an account.

Creator Terms

These Creator Terms supplement the Terms and Conditions and apply if you enroll as a creator or submit a route for review. On creator matters they prevail over the general Terms.

Relationship. You are an independent contractor — not an employee, agent, partner, or franchisee of FLIP, with no authority to bind FLIP. Nothing guarantees work, income, visibility, or continued access to creator tools. You must be at least 18 and legally able to contract and receive payments.

Your routes and local law. You are solely responsible for the accuracy, legality, and safety of your routes under the laws of the place where each route is physically located — not only Hong Kong. Before publishing you must confirm, for that jurisdiction, that every stop is publicly and lawfully accessible; the route does not direct walkers into danger, onto private property, or into restricted areas; your content was captured lawfully there; and your activity needs no permit or licence you do not hold (including tour-guide or commercial-activity licensing where applicable). Route metadata you set must be accurate and kept current; retire or correct stops promptly when a place closes, changes, or becomes unsafe. FLIP’s moderation review is a quality and policy check only — approval transfers no responsibility to FLIP and confirms nothing about legality or safety.

Publishing and withdrawal. Submitting a route requests publication and confirms it meets the Community Guidelines above; FLIP may approve, reject, request changes, geo-restrict, or unpublish at its sole discretion, at any time. You may withdraw a route at any time; withdrawal permanently ends future earnings on it and triggers automatic coin refunds to every purchaser who has not yet opened a stop; walkers part-way through keep access until their walk closes and are not refunded, so you keep those earnings. If FLIP takes a route down for safety, legal, or policy reasons, every purchaser whose walk has not closed is refunded, including walkers part-way through. As with any refund, the earnings on refunded purchases are clawed back from your balance (and may be offset against future earnings). If enough stops are retired that the experience is materially reduced, the route is withdrawn automatically on the same terms as a withdrawal by you.

Ownership and exclusivity. You own your routes: the text, photographs, audio, video, quizzes, and route design you submit, and also the material FLIP’s team prepares or edits for your route — for example edited audio, written stop text and quizzes, the route page, and photo research. To the extent FLIP holds any rights in that prepared material, it assigns them to you, subject to the licence below. Third-party material, such as openly licensed photographs, stays under its own licence and must keep its credits. Your arrangement with FLIP is non-exclusive: you remain free to publish, sell, or license the same content anywhere else, including on other platforms. You are responsible for securing the same rights from anyone who contributed to your route, such as a co-writer, narrator, photographer, or interviewee.

Content licence. You grant FLIP a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, reproduce, adapt, translate, publish, display, distribute, and promote your route content in connection with the service and its marketing, and to use it to develop and improve FLIP, including training, fine-tuning, and evaluating machine-learning and artificial-intelligence models. Adapting includes trimming, cropping, captioning, translating, and formatting your content for different screens, languages, and channels; FLIP credits you by name wherever practical. To the extent the law allows, you consent to these changes and agree not to assert your moral rights — including those under Part IV of Hong Kong’s Copyright Ordinance (Cap. 528) — against FLIP or its sublicensees for uses within this licence. If you withdraw a route or close your account, FLIP makes no new uses of that content, but the licence survives as needed for walkers who unlocked the route before then (to finish an open walk and keep their records, achievements, and photos), for promotional material already published, and for models already trained.

Revenue share and payouts. You earn a revenue share when a walker purchases your route; free unlocks, coupon or promotional unlocks accrue nothing, and earnings from purchases that are later refunded are clawed back from your balance (which may be offset against future earnings). Earnings are calculated as price paid × deemed net rate (reflecting store and platform costs) × your creator level’s revenue share percentage, each as set by FLIP and modifiable prospectively. Where FLIP funds a discount to the walker (such as the finisher offer), earnings are calculated on the route’s list price instead of the discounted price paid. Tips are remitted at our then-current share. Figures shown in-app before payout are estimates and may be adjusted for refunds, fraud, or errors. Accrued earnings are paid under FLIP’s then-current payout schedule, thresholds, methods, and currency; we may require identity, tax, and banking verification, and may withhold or offset amounts for suspected fraud, refunds, chargebacks, policy violations, or amounts you owe us. You are solely responsible for all taxes and filings on your earnings in your own jurisdiction and for any business registration your activity requires.

Designations and data. Verification badges, creator levels, Top Creator status, broadcast allowances, and discovery placement are discretionary designations FLIP may grant, modify, or revoke at any time; they are not endorsements and confer no vested rights. We do not guarantee visibility, ranking, featuring, sales, or earnings. Information about walkers you receive through creator tools may be used only to operate and improve your routes within FLIP — never exported, used to contact walkers outside the service, or sold.

Indemnity and termination. In addition to the general Terms, you will indemnify, defend, and hold harmless FLIP from any claim arising from your routes or conduct — including personal injury or death of walkers, trespass, fines from local authorities, IP infringement, privacy claims from people appearing in your content, and misrepresentations about locations or businesses featured in your routes. Either party may end this agreement at any time; on termination, unpaid legitimately accrued earnings above the payout threshold are paid out, your live routes are withdrawn (triggering walker refunds as above), and the content licence, data, and indemnity clauses survive.

Privacy Policy

FLIP is a location-based guide. We collect the minimum data needed to run the service: your account email, profile name and optional avatar, the routes you purchase, and your progress unlocking stops.

Location. Your live location is used while the app is open to show nearby routes and guide you along an active walk; your continuous position is not stored. When you unlock a stop, we record the coordinates and GPS accuracy of that single moment, and for each walk we store when each stop was opened or skipped plus summary statistics (distance and time on route). These records power your walk history, prevent fraud, and are deleted with your account. Location data is never sold or shared with advertisers. If you allow background location — the app asks when you turn on hands-free audio or start a route with hands-free stops — it is used only during an active walk, to detect arrivals and alert you when you reach a stop.

Motion & Fitness (iPhone). If you allow Motion & Fitness access, FLIP reads the number of steps your iPhone counted between the start and end of a walk and stores that single number with the walk, to show it in your walk summary. We read no other health or motion data. On Android, the step figure is an estimate from walk distance and no sensor data is read. You can turn access off in iOS Settings at any time; the stored step counts are deleted with your account.

Purchases. Payments are handled by the App Store and Google Play. We store a record that you own a route, the price paid, and the transaction id — never your card details.

Notifications. If you allow notifications we store a device push token to send you alerts such as achievements, nearby routes, likes and replies on your posts, a reminder before a walk closes, arrival at a stop, and notice when a route you bought is withdrawn. You can choose which alerts you get in Account → Settings → Notifications, or turn them all off in device Settings at any time.

Usage analytics. We collect first-party, in-app usage events — such as which Discover cards you view, routes you open, purchases, and stops you unlock — to improve the app and understand what content is popular. This data is tied to your account only to power your experience; we do not track you across other apps or websites and show no third-party ads. Content you publish in FLIP — posts, photos, guestbook entries, reviews, and routes — may be used to train, fine-tune, and evaluate AI models that improve FLIP; your account details and location records are not used for this.

Service providers. We use service providers, under contract and only to run FLIP, for: hosting, database, and file storage; processing App Store and Google Play purchases; maps; crash and error reporting; and AI-assisted processing that screens published content for safety, translates posts and routes, powers search, and sorts feedback you send us by urgency. They receive only the data needed for that task and may not use it for their own purposes.

International transfers. Your data may be processed and stored outside the country you are in, including in Hong Kong and the hosting regions of our service providers.

Marketing. We only send marketing emails or promotions if you explicitly opt in under Account → Edit profile → “Send me updates.” You can withdraw consent anytime by turning it off.

Consent records. When you accept these terms, the Creator Terms, or the walk safety notice, we record the document version, time, and screen — proof of consent we are required to keep. These records are deleted with your account.

Your data & deletion. You can edit your profile in the app and permanently delete your account from Account → Edit profile → Delete account. Deletion removes your profile, entitlements, progress, location records, analytics events and notifications.

Contact

Questions about your data or these terms? Contact admin@flipthecity.tech.


本文件以英文版本為準,翻譯僅供參考。

條款及細則

本《條款及細則》(「條款」)是你與 FLIP(本應用程式的營運者,一家於香港註冊成立的公司,下稱「FLIP」、「我們」)之間具約束力的協議。你一旦建立帳戶、購買 FLIP 金幣、解鎖路線、發佈內容或以其他方式使用本服務,即表示你同意本條款。如你不同意,請勿使用 FLIP。

1. 資格與帳戶。 你必須年滿 18 歲,或達到你居住國家/地區的法定成年年齡,方可進行購買。13 至 17 歲的用戶僅可在家長或監護人的同意及監督下使用 FLIP;該家長或監護人代表其接受本條款,並對其使用、購買及安全負責。FLIP 並非以 13 歲以下兒童為對象。你的帳戶屬個人所有且不可轉讓;你須對你的登入憑證及帳戶下的一切活動負責。訪客工作階段僅供試用——訪客資料可能隨時被刪除,且未必能夠復原。如有違反本條款、欺詐(包括偽造定位或濫用退款)或對 FLIP、其他用戶或第三方構成風險的行為,我們可暫停或終止帳戶。

2. 服務。 FLIP 是一個平台,讓獨立創作者發佈由真實世界站點與數碼內容組成的定位步行路線。FLIP 是平台,並非旅行團營辦商、旅遊代理或導遊。除標示為 FLIP Originals 或編輯文章的內容外,路線內容均由獨立創作者創作。FLIP 不會核實任何路線或站點的實地安全、合法性、可達性或準確性,內容審核亦不構成此類核實或任何背書。路線描述的是可能在不作通知下改變的真實地點;所有內容僅供指引及娛樂之用,隨時可能不準確、過時或不完整。

3. 國際使用與當地法律。 FLIP 於香港營運,但路線可能位於世界任何地方。當你步行一條路線時,你身處一個真實的司法管轄區,你須獨自負責遵守你實際所在地的所有法律、規例及習俗——包括交通及行人規則、擅闖及土地准入法律、攝影及拍攝限制、公園及保護區的規則,以及當地公共秩序規則。FLIP 不保證任何路線或站點在其所在地屬合法、獲准許、安全或可到達;路線在應用程式內可供使用,並不代表你前往該處屬合法。如你正在旅行,你須全權負責自己的旅行安排及法律身分:簽證、保險、健康要求及官方旅遊警示。我們可隨時就特定地區對路線或功能作地域限制、修改或移除,以遵守當地法律。本條款概不限制你居住國家/地區中不可以合約放棄的強制性消費者保障權利;儘管本條款另有任何規定,該等權利仍適用於你。

4. 體力活動、安全與風險承擔。 步行路線是一項在 FLIP 無法控制的地方進行的戶外體力活動。風險包括車輛交通、不平或危險的地形、天氣、罪案、野生動物、封閉、人群,以及你自身的健康狀況。你完全自行承擔參與的風險,並承擔在任何國家跟隨路線所產生的一切風險。你同意遵守所有交通法律及標誌、時刻留意周圍環境、絕不在過馬路、騎單車或駕駛時操作應用程式、遠離私人物業及受限制或危險的區域(即使內容看似指引你前往)、自行評估自己的體能及現場狀況,並看管與你同行的任何未成年人。路線元數據(難度、時長、無障礙程度)由創作者設定,僅供參考。GPS、地圖及路線指引可能不準確;導航決定由你自行作出。在法律允許的最大範圍內,FLIP 對因你參與路線或身處任何地點而產生的人身傷害、死亡、財產損失或罰款概不負責,無論路線內容是否不準確。

5. FLIP 金幣。 金幣是一項有限、可撤銷、不可轉讓的授權,用於取用 FLIP 內的功能。金幣不是貨幣,在任何幣種下均無現金價值,不屬財產,不能兌換現金或轉移至服務以外,除透過我們提供的應用程式內功能(例如贈送)外,亦不能在用戶之間出售或交易。金幣以金幣包形式透過 App Store 或 Google Play 購買,或透過應用程式內獎勵賺取。已購買的(基本)金幣永不過期;贈送及獎勵金幣約於發放後 12 個月到期,並會被優先消費。過期金幣將被沒收,不設補償。所有金幣購買均為最終交易;金幣包退款受 Apple 及 Google 的政策以及任何不可放棄的當地權利規管。凡法律就數碼內容賦予撤回(「冷靜期」)權利之處,你同意金幣即時交付,而在法律允許的範圍內,金幣一經入帳,該權利可能隨之終止。如金幣包購買被退款或退單,相應金幣(包括贈幣)將被移除;已消費的金幣會變成負餘額,在補足之前將阻止進一步解鎖。我們可隨時對日後的金幣定價、金幣包內容、贈幣、賺取比率、等級福利及到期規則作出更改。帳戶終止時,未使用的金幣將被沒收,法律另有要求者除外。

6. 路線解鎖、禮物、群組解鎖與打賞。 解鎖路線授予你一項個人、不可轉讓、非專屬、可撤銷的授權,以在 FLIP 內取用其內容;你不會取得任何內容的擁有權。每次解鎖涵蓋一次步行,並於你打開該次步行的第一個站點時即算已使用。尚未使用的解鎖不會過期,惟以商店通行證解鎖的路線只在通行證有效期間內可用。步行會在你開始後 24 小時結束;如你提早打開或略過最後一個站點,或選擇「結束步行」,則會提早結束。如步行結束時你未打開任何站點,解鎖仍未使用,你可以再開始。站點須按路線次序打開,步行結束時你未到達的站點會被計作略過。步行結束後兩小時內,你仍可重新打開你到訪過的站點;之後路線內容會再次鎖上,如要再走一次,須重新解鎖。你的紀錄、成就、相片及留言簿留言將保留。解鎖一經使用即為最終交易——改變主意、只完成部分、天氣、旅行計劃改變、個別站點結業或不滿意,均不設退款,除第 7 條所述或法律要求者外。禮物以兌換碼交付;送禮者可在 14 天內取消未領取的禮物並獲金幣退款,已領取的禮物則為最終交易。兌換碼在應用程式內如同持有人票據——請妥善保管。群組解鎖透過邀請碼涵蓋購買者及指明數目的同行者;未使用的同行者名額不設退款。打賞屬自願、最終且不可退款;打賞是以金幣向 FLIP 支付的款項,FLIP 按我們當時生效的比例向創作者匯付其中一部分。

7. 下架路線與內容變更。 路線可隨時由其創作者或 FLIP 下架,包括因安全、法律或政策原因即時下架且不作通知。如你已解鎖的路線在你打開其任何站點之前被創作者下架,你的解鎖將被取消,你支付的全數金幣價格會自動退回你的餘額。如你已打開站點,你的解鎖已被使用:不設退款,但你可繼續步行直至該次步行結束。如 FLIP 因安全、法律或政策原因移除路線,所有步行尚未結束的解鎖均會被取消並退款,包括已走到一半的步行。退回的金幣沿用你所用金幣的到期安排(並至少保留至退款後 30 天)。除不可放棄的當地權利外,此金幣退款是你就下架路線可獲得的唯一及專屬補救。已結束的步行永不受影響:你的紀錄、成就及相片將保留。創作者可修正內容或停用個別站點(例如某地點結業時);停用的站點永不阻礙完成。如停用的站點多至令路線被實質削減,該路線會自動下架,並適用上述規則。

8. FLIP+ 訂閱。 FLIP+ 是透過 Apple 或 Google 購買的自動續訂每月訂閱。除非你在應用程式商店的帳戶設定中取消,否則它會每月按當時生效的當地價格自動續訂;刪除應用程式不會取消訂閱。福利以應用程式內描述為準,並可能對日後作出更改;FLIP+ 每月發放的金幣受第 5 條規管。取消訂閱會停止日後續訂,但不會退還本期費用;退款受 Apple/Google 政策及任何不可放棄的當地權利規管。

9. 獎勵與推廣。 連續紀錄、成就、通行證、活動、每日領取、現金回贈等級及類似機制均屬酌情提供的推廣功能,並非賺得的報酬。我們可隨時修改、暫停或終止該等機制,未領取的獎勵可能被沒收。透過程式錯誤、自動化、偽造定位或濫用而取得的獎勵可能被撤銷,相關帳戶亦可能被處罰或終止。

10. 你的內容。 「用戶內容」指你提交的任何內容:相片、步行者時刻、站點筆記、留言簿留言、評價、故事圖釘、心情回應及個人檔案內容。你保留擁有權,並授予 FLIP 一項全球性、非專屬、免版稅、可再授權、可轉讓的授權,以就營運、改進及推廣本服務而託管、儲存、複製、改編、翻譯、發佈、展示、分發及宣傳你的用戶內容,包括用以訓練、微調及評估改進 FLIP 的機器學習及人工智能模型。刪除後此授權即不再適用於新的使用,惟已交付給其他用戶的內容會在維持其取用及紀錄所需的範圍內續存、備份副本會保留一段合理期間、我們亦可為遵守法律而保留內容,而已完成訓練的模型不受影響。就你上載的一切,你承諾:你擁有它或持有相關權利;它不侵犯任何人的版權、商標、私隱或其他權利;可被識別的人士已同意被拍攝;它是按拍攝地點的法律合法拍攝的;且它不具欺騙性、誹謗性、淫褻、仇恨或違法成分。你發佈的一切亦必須符合下文《社群守則》,該守則構成本條款的一部分。我們可隨時以任何理由審查、拒絕、移除、編輯、地域限制或限制任何用戶內容,毋須通知亦不承擔責任。請在應用程式內舉報內容;權利持有人可將侵權通知發送至 admin@flipthecity.tech。

11. 禁止行為。 你不得:以任何方式偽造你的位置以解鎖站點、賺取獎勵或觸發完成;使用機械人或自動化程式;轉售、分享或商業利用路線、金幣、代碼或帳戶;擷取或提取路線內容,包括在其他地方重新發佈步行導賞;規避付款、權益或審核系統;濫用退款程序;騷擾、跟蹤或危害其他用戶或創作者;上載惡意軟件或干擾服務;虛假聲稱與 FLIP 有聯繫,或濫用我們的商標或認證徽章;在駕駛車輛時使用應用程式;或將 FLIP 用於在香港或你使用所在地屬違法的任何目的。我們可透過技術措施(包括伺服器端位置驗證)偵測違規並執行本條款。

12. FLIP 的知識產權。 本服務——軟件、設計、商標、FLIP 名稱及標誌、編輯文章、FLIP Originals、策展、排名及資料庫——由 FLIP 或其授權人擁有。由創作者發佈的路線屬於該創作者,詳見《創作者條款》;FLIP 持有該條款所述的授權。除明確授予的有限授權外,並無任何權利轉移給你。你發送的意見反饋可被自由使用而不承擔任何義務。

13. 私隱與定位。 下文的《私隱政策》構成本條款的一部分。FLIP 需要定位權限才能運作;你確認站點解鎖事件——包括解鎖一刻的座標及 GPS 精確度——以及步行紀錄(每個站點打開或略過的時間、距離、路線上的時間,以及在你允許下的步數)會記錄於伺服器端,用於保障權益完整性、防止欺詐及改進產品。你的資料可能在你身處國家/地區以外處理及儲存,包括香港及我們服務供應商的託管地區。

14. 免責聲明與責任限制。 本服務及所有內容均「按現狀」及「按可用情況」提供,不附帶任何明示或默示的保證。我們不保證路線內容在任何特定司法管轄區屬準確、安全、最新或可合法跟隨。在法律允許的最大範圍內,FLIP 及其高級人員、僱員及供應商對以下各項概不負責:間接、附帶、特殊、後果性或懲罰性損害;利潤、資料、商譽或機會的損失;因你在任何國家參與任何路線或身處任何地點而產生的人身傷害、死亡、財產損失或罰款;創作者或其他用戶的作為或不作為;或金幣、權益、獎勵或進度的損失。在法律允許的最大範圍內,FLIP 就所有申索的總累計責任,以你在申索產生前 12 個月內向 FLIP 支付的款項與港幣 800 元兩者中的較高者為限。本條款概不排除在適用法律下不可排除的責任,包括在香港《管制免責條款條例》(第 71 章)下因我們的疏忽導致死亡或人身傷害的責任,或第 3 條下不可放棄的權利。

15. 彌償。 你將就因你的用戶內容、你違反本條款、你違反任何司法管轄區的任何法律或第三方權利,或你參與與本服務相關的任何路線或體力活動而產生的申索、損害、損失及開支(包括合理的法律費用),向 FLIP 及其高級人員、僱員及代理人作出彌償、進行抗辯並使其免受損害。

16. 應用程式商店條款。 購買由 Apple 或 Google 按其條款處理;FLIP 永不儲存你的信用卡資料。iOS 用戶請注意:本條款是你與 FLIP 之間的協議,而非與 Apple 之間的協議;Apple 沒有義務就本應用程式提供支援或處理相關申索,而 Apple 及其附屬公司是本條款的第三方受益人,有權向你執行本條款。

17. 變更、暫停與終止。 我們可隨時修改本條款;重大變更會在應用程式內通知,並更新「最後更新」日期,於生效日期後繼續使用即視為接受。我們可隨時修改、暫停、地域限制或終止服務的任何部分,並可要求你先安裝應用程式更新,才可繼續使用服務的部分或全部功能。如我們永久終止 FLIP,在可行情況下會給予合理的事先通知;服務關閉時未使用的金幣及權益將被沒收,法律要求退款者除外。你可隨時在應用程式內刪除帳戶;刪除是永久性的,並會喪失金幣、權益、進度,以及低於任何支付門檻的未支付創作者收入,法律另有要求者除外。

18. 管轄法律與爭議。 本條款受香港特別行政區法律管限,並始終受限於第 3 條對你強制性當地消費者權利的保留。爭議受香港法院的專屬司法管轄權管轄,除非你居住國家/地區的強制性法律賦予你使用當地法院的權利。在法律允許的範圍內,爭議必須以個人名義提出,並須於訴訟因由產生後一年內提出。

19. 一般條款。 本條款(連同《社群守則》、《創作者條款》及《私隱政策》)構成完整協議。如任何條文無效,其餘條文繼續有效。不作為不構成放棄權利。你不得轉讓本條款;我們則可以轉讓。任何一方均毋須就超出合理控制範圍的事件負責。英文版本優先於任何翻譯版本。按其性質應於終止後續存的條文(第 5、6、10、12、14、15、18 條)將於終止後繼續有效。

社群守則

本守則適用於 FLIP 上的每一位使用者——步行者與創作者一樣——並適用於你發佈的一切:路線與站點、故事圖釘、貼文與相片、評價、留言簿與日誌內容、留言,以及你的個人檔案。本守則構成本條款的一部分。審核員在審核提交的路線及處理舉報時會據此判斷,而你收到的拒絕或移除理由,都會對應下列其中一條規則。

1. 這裡適合什麼內容。 FLIP 是為了真實地方的第一手認識而存在:你每天經過的街角、沒有人寫下來的歷史、開了四十年的老舖。用你自己的口吻,寫你真正認識的地方,說出搜尋引擎給不了的內容。準確、具體、對讀者慷慨的內容,正是我們會發佈和推廣的內容。

2. 善待他人。 不得騷擾、威脅、欺凌、冒充或跟蹤任何人——無論在 FLIP 上,或利用你在此得到的任何資訊。不得發表仇恨言論,亦不得因他人的身分而攻擊或貶低他人,包括基於種族、族裔、國籍、宗教、殘疾、年齡、性別、性別認同或性取向。不得發佈性內容或無必要的暴力內容。任何將未成年人性化的內容會被立即移除、帳戶永久終止且不設申訴,我們並會向有關當局舉報。

3. 尊重出現在你相片與故事中的人。 拍攝及書寫他人時應取得對方同意,若對方合理要求下架,請予以移除。切勿發佈私人資料——住址、電話號碼、工作地點、身分證明文件,或任何人的即時位置——不論該資料是否屬於你。各地對拍攝人物的規管各有不同:你的內容必須在拍攝地合法取得,而你有責任了解當地的相關規定。

4. 絕不可讓步行者陷入危險。 路線不得引導任何人進入私人地方、封閉或受限制區域、鐵路路軌、隧道、天台、地盤或水道,亦不得引導在合法過路處以外橫過馬路。每個站點都必須是公眾可以在路線建議的時段內合法且安全停留的地方。安全是我們唯一不會與內容質素權衡的事:任何令人身處風險的路線,無論文字寫得多好,一律拒絕。

5. 只發佈屬於你的內容。 文字、相片、音訊及影片必須是你自己的,或已獲授權作此用途。不得抄襲其他創作者的路線、擷取旅遊書、部落格或博物館展板的文字,亦不得使用網上找來的圖片。不得濫用他人的商標,亦不得在沒有事實根據下暗示某商戶、博物館或機構為你的路線背書。請保留已獲授權材料的來源標示,包括 FLIP 為你的路線搜集的相片。權利持有人可將侵權通知發送至 admin@flipthecity.tech。

6. 不得洗版,不得操縱系統。 我們會移除重複或離題的貼文、未披露的廣告、聯盟行銷連結,以及實際目的是把人帶到其他服務的內容。不得以多個帳戶推廣自己的作品、買賣追蹤數,或操縱評價、心情回應或「探索」排名。評價必須描述你真正走過的路線。任何人不得偽造位置、在並未身處現場時解鎖站點,或領取你並未賺取的獎勵。

7. 路線發佈前必須具備的條件。 每個站點都需要真實內容——相片、文字或音訊——而非佔位符。路線資訊必須準確,並與步行者實際會見到的相符。站點必須正確定位,數量亦須足以支撐整段步行。影像(包括封面圖)必須清晰且屬於你。定價須與內容分量相稱,主題須與路線相符。任何未達上述要求的提交,都會連同具體需修正的範圍退回;那不是對你文筆的評價。

8. 舉報與封鎖。 每則貼文、圖釘、評價、個人檔案及路線都可從其選單舉報,你亦可在對方的個人檔案封鎖任何人。舉報是保密的——被舉報者永遠不會知道是誰舉報。封鎖後雙方會互相隱藏,對方的內容亦會從你的動態中移除。遇到違反本守則的內容,請舉報而非回應;如有人正面臨即時危險,請先聯絡當地緊急服務。

9. 違反本守則的後果。 視乎事件性質及過往紀錄,我們可能移除內容、連同可據以修正的理由拒絕提交、將已上線的路線下架(所有步行尚未結束的步行者會依本條款第 7 條退回金幣)、限制創作者工具或發文權限,或暫停以至終止帳戶。透過違規行為取得的金幣、獎勵及收入將被撤回。任何涉及危害人身安全、涉及未成年人的性內容或違法活動的個案,會立即處理、毋須事先警告,並可能轉介執法機關。

10. 如你認為我們判斷有誤。 請於 30 天內電郵至 admin@flipthecity.tech,說明被移除或拒絕的內容以及你不同意的理由。一位未參與原決定的審核員會重新檢視,我們並會告知結果。是否恢復內容由我們全權酌情決定;本段不限制我們依本條款移除內容或終止帳戶的權利。

創作者條款

本《創作者條款》補充《條款及細則》,適用於你登記成為創作者或提交路線審核的情況。在創作者事宜上,本條款優先於一般條款。

關係。 你是獨立承辦商——不是 FLIP 的僱員、代理人、合夥人或特許經營商,亦無權代表 FLIP 作出具約束力的承諾。本條款概不保證工作、收入、曝光或創作者工具的持續使用權。你必須年滿 18 歲,並具備訂立合約及收取款項的法律能力。

你的路線與當地法律。 你須全權負責你的路線在其實際所在地法律下的準確性、合法性及安全性——不僅限於香港法律。發佈前,你必須就該司法管轄區確認:每個站點均可公開及合法進入;路線不會引導步行者陷入危險、進入私人物業或受限制區域;你的內容是在當地合法拍攝的;以及你的活動不需要任何你未持有的許可證或牌照(包括適用時的導遊或商業活動牌照)。你設定的路線元數據必須準確並保持最新;當地點結業、改變或變得不安全時,須及時停用或修正站點。FLIP 的內容審核僅屬品質及政策檢查——批准不會將任何責任轉移給 FLIP,亦不就合法性或安全性作出任何確認。

發佈與下架。 提交路線即申請發佈,並確認該路線符合上文《社群守則》;FLIP 可隨時全權酌情批准、拒絕、要求修改、地域限制或取消發佈。你可隨時下架路線;下架會永久終止該路線日後的收入,並觸發向所有仍未打開任何站點的購買者自動退回金幣;已走到一半的步行者可繼續使用直至步行結束,不獲退款,因此你會保留這些收入。如 FLIP 因安全、法律或政策原因移除路線,所有步行尚未結束的購買者(包括已走到一半的人)均會獲得退款。與任何退款一樣,獲退款購買的收入會從你的餘額中扣回(並可與日後收入抵銷)。如停用的站點多至令體驗實質削減,該路線會自動下架,條款與你自行下架相同。

擁有權與非專屬性。 你的路線屬於你:包括你提交的文字、相片、音訊、影片、問答及路線設計,以及 FLIP 團隊為你的路線準備或編輯的材料——例如經剪輯的音訊、撰寫的站點文字及問答、路線頁面及圖片搜集。如 FLIP 就該等準備材料持有任何權利,FLIP 會將其轉讓予你,惟須受下文授權規限。第三方材料(例如以開放授權發佈的相片)仍受其本身的授權規範,並須保留其來源標示。你與 FLIP 的安排屬非專屬性質:你可自由在任何其他地方(包括其他平台)發佈、出售或授權相同內容。如有其他人參與你的路線(例如共同作者、旁述者、攝影師或受訪者),你須負責向他們取得相同的權利。

內容授權。 你授予 FLIP 一項全球性、非專屬、免版稅、可再授權、可轉讓的授權,以就本服務及其市場推廣而託管、複製、改編、翻譯、發佈、展示、分發及宣傳你的路線內容,並用以開發及改進 FLIP,包括訓練、微調及評估機器學習及人工智能模型。改編包括為不同螢幕、語言及渠道剪裁、裁切、加上字幕、翻譯及排版你的內容;FLIP 會在切實可行的情況下標示你的名字。在法律容許的範圍內,你同意該等改動,並同意不會就本授權範圍內的使用,向 FLIP 或其再授權人行使你的精神權利(包括香港《版權條例》(第 528 章)第 IV 部所賦予者)。如你下架路線或關閉帳戶,FLIP 不會再就該內容作新的使用,但此授權會在以下所需範圍內續存:在此之前已解鎖路線的步行者(以走完進行中的步行及保留其紀錄、成就及相片)、已發佈的宣傳材料,以及已完成訓練的模型。

收入分成與支付。 當步行者購買你的路線時,你即賺取收入分成;免費解鎖、優惠碼或推廣解鎖不產生任何收入,而其後獲退款的購買,其收入會從你的餘額中扣回(可與日後收入抵銷)。收入按「支付價格 × 視作淨額比率(反映商店及平台成本)× 你創作者等級的收入分成百分比」計算,各項均由 FLIP 設定並可對日後作出修改。如 FLIP 承擔向步行者提供的折扣(例如完成者優惠),收入按路線的原價而非折扣後的支付價格計算。打賞按我們當時生效的比例匯付。支付前在應用程式內顯示的數字屬估算,可能因退款、欺詐或錯誤而調整。應計收入按 FLIP 當時生效的支付時間表、門檻、方式及貨幣支付;我們可要求身分、稅務及銀行驗證,並可就懷疑欺詐、退款、退單、違反政策或你欠我們的款項而扣起或抵銷金額。你須全權負責你的收入在你所在司法管轄區的所有稅項及申報,以及你的活動所需的任何商業登記。

稱號與資料。 認證徽章、創作者等級、頂尖創作者身分、廣播配額及探索版面展示,均屬 FLIP 可隨時授予、修改或撤銷的酌情稱號;它們不構成背書,亦不賦予任何既得權利。我們不保證曝光、排名、精選、銷售或收入。你透過創作者工具收到的步行者資訊,僅可用於在 FLIP 內營運及改進你的路線——絕不可匯出、用於在服務以外聯絡步行者,或出售。

彌償與終止。 除一般條款外,你將就因你的路線或行為引起的任何申索,向 FLIP 作出彌償、進行抗辯並使其免受損害——包括步行者的人身傷害或死亡、擅闖、當地機關的罰款、知識產權侵權、內容中出現人士的私隱申索,以及對路線中介紹的地點或商戶的失實陳述。任何一方均可隨時終止本協議;終止時,超過支付門檻的未支付合法應計收入將獲支付,你已上線的路線將被下架(並如上文所述觸發向步行者退款),而內容授權、資料及彌償條款將於終止後繼續有效。

私隱政策

FLIP 是一個以定位為本的導賞服務。我們只收集營運服務所需的最少資料:你的帳戶電郵、個人檔案名稱及可選的頭像、你購買的路線,以及你解鎖站點的進度。

定位。 你的實時位置在應用程式打開時用於顯示附近路線,以及在進行中的步行沿途引導你;你的連續位置不會被儲存。當你解鎖站點時,我們會記錄該一刻的座標及 GPS 精確度,並為每次步行儲存每個站點打開或略過的時間,以及摘要統計(距離及路線上的時間)。這些紀錄支援你的步行歷史、防止欺詐,並會隨你的帳戶一併刪除。位置資料絕不出售或與廣告商分享。如你允許背景定位——應用程式會在你開啟免提音訊,或開始一條設有免提站點的路線時詢問——它只會在進行中的步行期間使用,用於偵測抵達及在你到達站點時提示你。

動作與健身(iPhone)。 如你允許「動作與健身」權限,FLIP 會讀取你的 iPhone 在一次步行開始至結束期間記錄的步數,並只將這一個數字與該次步行一併儲存,用於在步行摘要中顯示。我們不會讀取任何其他健康或動作資料。在 Android 上,步數是按步行距離估算,不會讀取任何感應器資料。你可隨時在 iOS「設定」中關閉此權限;已儲存的步數會隨你的帳戶一併刪除。

購買。 付款由 App Store 及 Google Play 處理。我們只儲存你擁有某條路線的紀錄、支付的價格及交易編號——絕不儲存你的信用卡資料。

通知。 如你允許通知,我們會儲存裝置推送權杖,以向你發送提示,例如成就、附近路線、你的貼文獲讚好及回覆、步行結束前的提醒、到達站點,以及你購買的路線被下架的通知。你可在「帳戶 → 設定 → 通知」選擇接收哪些提示,或隨時在裝置「設定」中全部關閉。

使用分析。 我們收集第一方的應用程式內使用事件——例如你查看了哪些探索卡片、打開了哪些路線、購買及解鎖了哪些站點——以改進應用程式並了解哪些內容受歡迎。這些資料只為支援你的體驗而與你的帳戶關聯;我們不會跨其他應用程式或網站追蹤你,也不展示第三方廣告。你在 FLIP 發佈的內容——帖文、相片、留言簿留言、評價及路線——可能會用於訓練、微調及評估改進 FLIP 的人工智能模型;你的帳戶資料及位置紀錄不會用於此用途。

服務供應商。 我們按合約委託服務供應商,只為營運 FLIP 而處理以下工作:託管、資料庫及檔案儲存;處理 App Store 及 Google Play 購買;地圖;當機及錯誤報告;以及 AI 輔助處理——用於篩查已發佈內容的安全性、翻譯貼文及路線、支援搜尋,以及按緊急程度分類你發送給我們的意見反饋。他們只會收到該項工作所需的資料,且不得將其用於自身目的。

跨境傳輸。 你的資料可能在你身處國家/地區以外處理及儲存,包括香港及我們服務供應商的託管地區。

市場推廣。 只有當你在「帳戶 → 編輯個人檔案 → 傳送最新消息給我」明確選擇接收時,我們才會發送市場推廣電郵或優惠。你可隨時關閉該選項以撤回同意。

同意紀錄。 當你接受本條款、《創作者條款》或步行安全須知時,我們會記錄文件版本、時間及畫面——這是我們須保存的同意證明。這些紀錄會隨你的帳戶一併刪除。

你的資料與刪除。 你可以在應用程式內編輯個人檔案,並在「帳戶 → 編輯個人檔案 → 刪除帳戶」永久刪除帳戶。刪除會移除你的個人檔案、購買權益、進度、位置紀錄、分析事件及通知。

聯絡我們

對你的資料或本條款有疑問?請聯絡 admin@flipthecity.tech。